Return and Refund
Return and Refund Policy of Marevion
At Marevion, we aim to provide a smooth and satisfying shopping experience. This return and refund policy outlines the conditions under which returns are accepted and how the process works.
Return Guarantee on New Products
We offer a return option on all new products. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Items must be unused, in their original condition, and returned with all original packaging and labels.
Return Costs
Customers are responsible for the cost of returning items. Marevion does not cover or reimburse return shipping costs.
No Cancellations or Refunds on Active Orders
Once an order has been placed, it cannot be cancelled or refunded before delivery. This ensures that orders are processed efficiently and handled correctly within our logistics network.
Return Notification Deadline
Return requests must be submitted within 14 days after receiving the item. Requests submitted after this period will not be accepted.
Defective or Damaged Items
If your item arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery.
In such cases, we will offer a suitable solution, which may include a replacement or refund depending on the situation.
Return Process
To initiate a return, please contact us at:
Email: contactmarevion@gmail.com
Once your request has been approved, you will receive detailed instructions on how to return your item.
Return Form Requirement
All returns must include a completed return form. Returns without this form cannot be processed.